Legal
Privacy Policy
Last Updated: April 2026
1. Introduction
Myhair Naturals, operated by GS Enterprises ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, shipping/billing address.
- Payment Information: Processed securely through third-party payment gateways (e.g., Razorpay). We do not store your card details.
- Order Information: Products purchased, order history, transaction IDs.
- Technical Information: IP address, browser type, device information, pages visited, and cookies.
- Communication Records: Emails or messages you send to our support team.
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations, shipping updates, and invoices
- Respond to your queries and support requests
- Improve our website and customer experience
- Send promotional communications (only with your consent; you may opt out at any time)
- Comply with legal and regulatory obligations
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your data only with:
- Logistics/Courier partners – solely for order delivery purposes
- Payment processors – to securely complete transactions
- Legal authorities – if required by law or court order
All third parties we work with are obligated to handle your data securely and only for the specified purpose.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and cart items
- Analyse website traffic and usage patterns
You can disable cookies through your browser settings. Note that some features of the website may not function properly without cookies.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law (e.g., for tax and accounting records).
8. Your Rights
As a user/customer, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at help@myhairnaturals.com.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies separately.
10. Children's Privacy
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a minor has submitted data to us, please contact us immediately.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Continued use of our website after any changes constitutes your acceptance of the revised policy.
12. Contact Us
For any privacy-related queries or requests:
📧 Email: help@myhairnaturals.com
🏢 GS Enterprises, India